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Ürün Değişim İşlemleri

\n

Satın almış olduğunuz ürün/ürünler ile ilgili değişim talebinizi, siparişinizi teslim aldığınız tarihten itibaren 30 gün içerisinde yapabilirsiniz. Satın almış olduğunuz ürün/ürünler de değişim işlemini yapabilmeniz için aşağıdaki adımları uygulamanız gerekmektedir.

\n

Tarafınıza gönderilen faturanın alt kısmında bulunan Değişim/İade talep bölümü (Değişim yapmak istediğiniz ürünün renk, beden ve numara bilgileri belirtmeniz ve imzalı olması kaydıyla) eksiksiz doldurmanız gerekmektedir.

\n

Ürün, teslim alındığı zaman ki hali ile orijinal ambalajında ve de orijinal faturası ile birlikte gönderime hazır olmalıdır. (Ürün paketlerinin üzerinde, koli bandı veya herhangi bir yazı yazarak deforme olmamalıdır. Bu şekilde gönderilecek kargolar kabul edilmeyecektir.

\n

Yukarıda belirtilen işlemleri tamamladıktan sonra ürününüzün değişimini ÜCRETSİZ KARGO avantajı ile aşağıdaki adrese gönderebilirsiniz.

\n

Adres : Uğur Mumcu Mah. Orhangazi Cad. 2271 Sk. No:13 P.K. 34265 Sultangazi / İSTANBUL

\n

 

\n

Ürün İade İşlemleri

\n

Tüketici Kanunun Cayma Hakkı maddesi gereğince 14 iş günü içerisinde, satın almış olduğunuz ürün/ürünleri aşağıdaki aşamaları tamamladıktan sonra İADE işleminizi gerçekleştirebilirsiniz.

\n

Tarafınıza gönderilen faturanın alt kısmında bulunan Değişim/İade talep bölümü (İade sebebi belirterek ve imzalı olması kaydıyla) eksiksiz doldurmanız gerekmektedir.

\n

Şirkete kesilen faturalarınızda, tarafımıza iade faturası kesilmesi gerekmektedir.

\n

Ürünlerin etiketleri ve de bilgilendirme yapışkanları çıkarılmamış olmalı ve ürüne zarar verilmeden denenmiş olmalıdır.

\n

Ürünlerin, bütün aksesuarları ve ambalaj malzemeleri de dâhil olmak üzere eksiksiz bir şekilde, hiç bir açıdan zarar görmemiş, kullanılmamış ve de yeniden satılabilecek durumda olmaları gerekmektedir.

\n

Hijyenik Nedenlerden Dolayı Mayo,Çorap,Tozluk gibi ürünlerin iade ve değişim işlemleri yapılamamaktadır.

\n

Ürün, teslim alındığı zaman ki hali ile orijinal ambalajında ve de orijinal faturası ile birlikte gönderime hazır olmalıdır. (Ürün paketlerinin üzerinde, koli bandı veya herhangi bir yazı yazarak deforme olmamalıdır. Bu şekilde gönderilecek kargolar kabul edilmeyecektir.)

\n

Gönderimlerinizi, YURTİÇİ KARGO ile göndermeniz gerekmektedir. Bu kargo dışında tarafımıza gönderilecek ürünler kabul edilmeyecektir.

\n

Yukarıda belirtilen işlemleri tamamladıktan sonra ürününüzün İadesini ÜCRETSİZ KARGO avantajı ile aşağıdaki adrese gönderebilirsiniz.

\n

 

\n

Cayma Hakkımı Nasıl Kullanabilirim?

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Ürünü tiglon.com.tr adresinden aldıysanız ve dışarıda kullanmadıysanız, teslim aldığınız süre 14 günü geçmediyse iade etmek istediğiniz ürünü, ürünün faturası ile birlikte iade değişim formunun arkasında bulunan ilgili bölümü doldurduktan sonra yurtiçi kargo ile karşı ödemeli fatura adresimize (Uğur Mumcu Mah. Orhangazi Cad. 2271 Sk. No:13 P.K. 34265 Sultangazi / İSTANBUL ) gönderebilirsiniz.

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Kapıda nakit ödeme seçeneği ile vermiş olduğunuz ürünlerin iade işlemleri için İ-Ban numaranız, hangi bankaya ait olduğu ve banka hesap sahibin ismini faturada belirtilen alana yazmalısınız. İade işleminiz ödeme şeklinize göre maksimum 10 iş günü içinde tamamlanacaktır.

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